10-01-2020 05:48 PM in
TabletsHi Guys.
I bought a TabPro S tablet for my daughter to use as a graphics tablet. Along with it, I purchased the EJ-PW700CBEGWW pen.
Unfortunately, the rubber nib has worn out exposing a metal pin.
I have contacted Samsung online, customer services (telephone) and been to the experience stores, however, no one has a clue about the pen and how to get replacement nibs.
As it happens the pen looks very similar to the Wacom Cintiq Pro 13HD pen - not sure if those nibs will work.
Does anyone know where i can buy a replacement?
11-01-2020 12:23 PM in
TabletsHi @CrazeUK1
Have you checked with our trusted third party retailers? www.espares.co.uk > www.partmaster.co.uk > www.samsung-sparesby4oh.co.uk.
11-01-2020 12:27 PM in
TabletsHi thanks for your response.
I've checked on their online shops, they don't have the nibs.
I don't believe the pen is that old that it wouldn't be supported by Samsung.
11-01-2020 12:38 PM in
TabletsHave you spoken to our Online Shop Team? They'll be best placed to answer your questions. You can email the team at support@samsunguk.zendesk.com or call them on 0330 726 7467.
11-01-2020 12:48 PM in
Tablets