Tab9 Upgrade to Android 15

[jeff-gaines]

The model is SM-X115 (gta9xx) and board gta9.

It has run fine until the Android 15 update and now has an unusable border round the home screens which crams the icons together.

From what I can see this is a "feature" of Android 15 which is really annoying.

Is there a fix?

Is it possible to go back to Android 14?

This is ruining what has been until now a good big screen smartphone.

[jeff-gaines]

No thoughts on this?

I have lost a chunk of my screen because of the "upgrade".

Do Samsung monitor this forum or can I contact them another way?

[ChrisP88]

Good evening and welcome to the Community!

As this is a primarily user to user forum, if you would like to speak to us directly, you can call  0333 000 0333 ( available 8 am to 8 pm Monday to Friday, 8 am to 6 pm Saturday and Sunday) or Alternatively, you can contact our colleagues from Technical Support, on Facebook or X (available between 9 am and 9 pm).

In relation to reverting a software update, we would strongly advise against attempting this, as it could cause further faults to your device.

[jeff-gaines]

It is very disappointing that Samsung released the MUI7/Android 15 upgrade when you must have known its impact on screen layout.

Really you should offer an official return to Android 14 until you resolve the problem.

It is quite widely discussed in various forums so there is a lot of dissatisfaction.