I seem to be having problems redeeming the disney offer. When I'm on my s21ultra and go on to boosts, it will come up with s21 boosts. I'm trying to go on to boosts with my tab s8+ and get stuck in a loop as if it doesn't recognise my device. I go on to the 4 simple steps to redeem disney offer, step 2 says sign in to your samsung account, which I did but don't get directed to the offer. Can anyone help
Had same problem, switched to chrome. Logged in via Chrome , redeem button was present. All is well. Bought the s22 ultra and tab 8 so free disney for two years . Nice
I was keep looping between disney+ and samsung.com. So in the end I logged out of all the Samsung accounts and closed all the browsers. Then went to samsung.com/uk/boost then choose disney+ then signed in to Samsung account. if you are signed in then go to boost you won't get the link offer to Disney. Hope it save some times for every one. it took me several hours to figure it out.
This is driving me insane. Got my S8 on the 18th March and I am still unable to get disney plus offer. I have signed into my account and hit the redeem button, it asks me to tick a box saying I'm not a robot, then I hit claim and it says no valid offers please try again later. My device is registered. Can anyone shed any light on this please.
I'm having a terrible time with this too. Driving me up the wall. Tried every which way, accidentally paid for Disney which they kindly refunded. Samsung support are no help at all. Told me I have to contact promotion team and gave no clue how. Just get an error message and can't get anywhere whether on Chrome or not. I got the ear buds which are on their way but am entitled to both offers as far as I can tell. Not impressed.
Anyone still getting this issue, I could see my code a month ago and was just waiting for my current disnet + subscription to expire. Now that it has I login in to Samsung account from boost page, click on disney+ offer and now its just asking my to fill in my details to redeem offer. Have tried logging out and back in a few times and always end up back at that page
I received my s8 ultra over a week ago. I registered the device, followed the link, filled in the form including serial number and nothing happened. If I try again it advises serial number already used. If you phone the promotions number it advises it cannot support requests for disney issues and to go on the website which is pointless. I have managed to talk to samsung who just send you round in circles, even once putting me through to disney who advised they cannot do anything. It is false advertising to offer something that they do not have a process to fulfil. I sit in hope I may get an email ............. pretty embarrassing for a so called global technology leader, never had these issues with apple.
