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Tab S7+ Charging information

(Topic created on: 02-09-2020 11:39 AM)
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Beej42
Student
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I can't find an option to show charging information when the tablet is not in use on my tab s7 plus.

 

It exists on my Tab S6, but not on the S7+.

 

Any ideas?

TIA

ßeej
6 REPLIES 6
Callum87
Navigator
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Settings > Display > Show charging information.

Or search for "Show Charging information" in the Settings search bar.
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Beej42
Student
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Thanks for the reply, but that's my point - the setting doesn't exist on my Tab S7+
ßeej
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WhiteLighter
First Poster
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Same problem here.  My tab S6 showed you battery percentage and time remaining until full charge while plugged in.  This new tab S7+ shows nothing.  No setting to enable it either.  

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doorman123
First Poster
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I've got a Samsung s7 plus. It's not charging after the latest software update. Has anyone else experienced this problem?
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AaronAJ
Moderator
Moderator
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Hi @doorman123 ,

We are sorry to hear about your Tab S7+. Are you trying to charge this via a wall socket or computer? If you are using a wall socket, are you using a default Samsung charger? 

Are you charging your device whilst it's in a case or cover? If so, please remove it and try again.

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samatino81
First Poster
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I upgraded from the Tab S6 the Tab S7+ and have this problem too. The Tab S6 had an Always On Display (AOD) which showed the battery percentage and time till full charge (on a black screen) when it is plugged in. It was an extremely useful feature.

The Tab S7+ is missing this altogether making it quite annoying to check the charge percentage when the tablet is sleeping. I understand the Tab S7+ has an AMOLED screen so there shouldn't be any reason for this regression. Samsung, please fix it with a software update.

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