Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Tab S6 4G+ Carrier Aggregation not available after update

(Topic created on: 30-03-2021 01:55 AM)
2733 Views
Balou21
Journeyman
Options

Hello to everyone!

Yesterday I installed an update that was available, the last available before upgrading to Android 11 and One UI 3.1. After installing that update, and already before the upgrade to Android 11, 4G+ (and carrier aggregation obviously) stopped being available. The tablet now connects only up to 4G.

Any ideas?

Thank you in advance!

0 Likes
8 REPLIES 8
ynneL
Troubleshooter
Options
4G+ only appears when the bandwidth is 25mhz or over what bands is your tablet using?
0 Likes
Balou21
Journeyman
Options

In the area I am at the moment it uses either 800 MHz or 1800 MHz. Before the update it used LTE-A 1800 + 800, the same used by an S10+ and an A71 that are also in the house.

0 Likes
ynneL
Troubleshooter
Options
Could be maybe the network has changed the CA Combos.
0 Likes
Balou21
Journeyman
Options

It seems that the CA combos have not changed, since an S10+ and an A71 that we also have, keep using LTE-A 1800 + 800 (info by Netmonster). The Tab S6 itself, in the Netmonster app changes every some seconds from 800 to 1800MHz and vice versa.

0 Likes
ynneL
Troubleshooter
Options
Some apps won't report CA properly unless the phone/tablet is rooted. If you dial *#0011# on your tablets keypad it will report the the bands you're using the first band is the base layer and aggregation is usually has an S number in a bracket (see my example)

Screenshot_20210329-201224_Service mode RIL_34598.jpg

Screenshot_20210329-201208_Service mode RIL_34596.jpg

Balou21
Journeyman
Options

I dialed *#0011# and this is what I got. Is there something I could do to activate CA?

Screenshot_20210330-033225_Service mode RIL.jpg

0 Likes
ynneL
Troubleshooter
Options
Unfortunately not carrier aggregation is all dependent on if it's configured on your serving site
0 Likes
Balou21
Journeyman
Options

The strange thing is that dialing *#0011# on my S10+ shows this:

Screenshot_20210330-083426_Service mode RIL.jpg

 It shows that CA is activated 

0 Likes