Tab A7 switching on/off

[Rob555]

Hi

just got a Tab A7 and when I click the power button to put the tab in snooze the screen goes off as expected. But within a minute it automatically comes back on for a a bit before going dark again, it then cycles through this process. 
How do I keep it in snooze mode?

[CarloL]

Hey @Rob555, this could be due to your device's timeout settings. Please go to: Settings > Display > Screen timeout > Change this to 30 minutes. Next, do a Soft Reset of the tablet by holding the Volume Down as well as the Power buttons for 10 seconds. Does it help? 

[Rob555]

Hi

Done those actions and also turned off any gestures. Do I need to take this Tablet back, is this a common issue?

[debwars]

How do I recover my password as I have forgotten it

[CarlH]

Hi @debwars. What's the password for please?