25-05-2019 07:44 AM
Air view and pointer are on on in settings, however they dont work anylonger on my tab s4. Anyone else with this problem? How can i fix this?
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26-05-2019 04:53 PM - last edited 26-05-2019 05:02 PM
i have french tablet, maybe my translation of the terms is bad...hope not
Empty the cache in your Airview application to restart it
Parameters/ About Samsung Pointer /Air View Click on the I for information at the top right choose Stockage then Empty the cache and restart tablet
Tell me if it works, if not I'll check something else
27-05-2019 08:04 AM
Hi Cassy,
thank you for your quick response - I did as you wrote for all S-Pen application as other S-Pen applications like "Translation" doesn´t works under Andrioide 9. I get an information that "translation" starts as a background process, however no translation and no air view when hoovering over text.
I assume you have a Tab S4 wicht Androide 9 an S-Pen works fine?
27-05-2019 11:28 PM - last edited 28-05-2019 05:35 AM
@Ludgri wrote:Hi Cassy,
thank you for your quick response - I did as you wrote for all S-Pen application as other S-Pen applications like "Translation" doesn´t works under Andrioide 9. I get an information that "translation" starts as a background process, however no translation and no air view when hoovering over text.
I assume you have a Tab S4 wicht Androide 9 an S-Pen works fine?
Exact, everything works nicely in Android or Dex mode...but i am in french language, not supposed to affect ...but can it be ? Just for fun, I try the pen then I have on my Graphic Tablet and it works also on the tablet (but not as s-pen for function) incredible
Did you put screen protector on your screen ? I check everywhere to find a answer about your problem and nobody have a solution. Your tablet is under warranty, go to Samsung store to ask to repair or change your S-Pen
I found this webpage that explain a lot of things on the S-Pen, check it .
https://www.samsung.com/ca/support/mobile-devices/sm-t830-tab-s4-s-pen/
Did you try , who knows !!!
28-05-2019 05:15 PM
Thank you for your time you are of great help, I replaced its tip and now it works fine 😀
28-05-2019 10:22 PM - last edited 28-05-2019 10:24 PM
Happy to read this...Please CLICK on the Thumb ( Likes), like that if people having the same problem it indicate they can find the solution HERE