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Shuts down

(Topic created on: 31-01-2024 05:31 PM)
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Chloem20
First Poster
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My tablet keeps shutting down at the percentage of 54 % it is old but it has sentimental value as my uncle gave it to me before he passed I already spent 41 get me out of being locked out of Gmail am not willing to spend anymore money on it any tips or advice 

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8 REPLIES 8
UNKNOWNUSERNAME
Big Cheese
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Hey there, can you possibly bring it to your local samsung care building and explain to them that your tablet keeps shutting down?
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Robin999
Hotshot
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I had this on an old tablet and the only fix was to leave it plugged in whilst using it.
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Chloem20
First Poster
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They said the battery was good on it 

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Chloem20
First Poster
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Ok thanks 

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Nitesh95
Helping Hand
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What tablet is it?
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Chloem20
First Poster
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Tab S2

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Nitesh95
Helping Hand
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Have you tried the soft reset method?

Press and hold the power and volume down button for 7-10secs.

And or, restart your tablet in safe mode (press and hold the power down option) - not sure if the s2 has this option though
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Chloem20
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Yea done all that it the tablet dies at 54% percentage 

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