24-06-2021 07:14 PM
this happened after charging it. Suddenly screen looked like this. And started heating around upper right corner of the back of the tablet. Please tell me a choice. Nothing happened to it 😭
25-06-2021 07:44 AM
oh my...
try the soft reset
press and hold power + volume down keys for 10 seconds
this should reboot the tablet
if persists, contact Samsung Care for repair options
😉
25-06-2021 03:37 PM
@Chamee: Further to the advice offered by @strawberry cake please reach out to our Help Desk via the link below, should the issue persist, and an advisor will be able to arrange for the tablet to be inspected and repaired at one of our Support Centres.
https://www.samsung.com/uk/support/contact/
26-06-2021 04:33 PM
@strawberry cake wrote:
oh my...
try the soft reset
press and hold power + volume down keys for 10 seconds
this should reboot the tablet
if persists, contact Samsung Care for repair options
😉
I tried software reset but didn't work
Please tell me this isn't a screen problem 😭
26-06-2021 04:34 PM
I'm handing over to Samsung service center
I'm afraid they're gonna charge me for a screen. I'm pretty sure screen doesn't have any problem by my side