20-07-2021 04:18 PM
23-07-2021 09:16 AM
Hey @AlyRowe, are you still experiencing this issue? If so, please allow your tablet to run out of battery until it turns off completely. Then charge it for 30 minutes with the original charger and turn it on again.
23-07-2021 09:38 AM
23-07-2021 11:20 AM
No problem. If that doesn't work either, I recommend having the tablet inspected by an engineer for repair. You can book this here or by contacting Technical Support.
23-07-2021 11:25 AM