Samsung Galaxy Tab A8 (SM-X200) sound issues.

[RichardLawrence]

I just got a Tab A8 (SM-X200) a week ago and its got crackling sound when playing 3D games. (Elder Scrolls Blades and Puzzle Quest 3 so far). With Elder Scrolls Blades when the game is loading the music is fine as soon as its finished loading and your 3D character is on screen the music crackles.
Sound is fine on youtube, twitch and playing videos. Also sound is fine with 2D games (Grim Quest, IQDungeon and Miniclip 8 Ball Pool)
I have also plugged some headphones into the audio jack and still have the crackling.

Any ideas?

Thanks.

Richard

[xSteveuk]

Hi,
Try the diagnostic test
Click on the get help button
At the bottom of the samsung members page
And run test Speaker
And wired earphones
And see if helps resolve issue

[RichardLawrence]

Thanks for the reply

I tried the speaker test and it sounded fine.
3D games still crackling.
I have also tried with dolby atmos on and off, makes no difference.