Samsung Galaxy Tab 5e (SM-T720) No internet for random apps after Android 10 update

[Hattuma]

After the Android 10 update random apps do not have an internet connection while others have and work fine.  I have two user profiles on my tablet and the problem could be related to a profile switch. And within one user profile I have an additonal work profile (microsoft company portal).

What I tried:

• A restart (soft reset) of the tablet solves the issue temporarily
• A re-install of the broken app solves the problem, but only for that app and also temporarily 
• Switching off/on Wifi has no effect
• Resetting network settings had no effect
• Wiping cache partition had no effect
• Switching off/on work profile has no influence

Please advice

NB probably off-topic, but screen casting to Chromecast Ultra via Google Home or Samsung Smartview does not work any more in 90% of the attempts.

[jool77]

So it seems that Samsung won't bother to investigate the issue. That's really bad customer service. Is there anyone using multiple profiles and not having this problem? I'm trying to figure out would there be any chance that factory reset could fix the problem.

[jool77]

Yet another update from Samsung, but still no solution to this problem. Samsung clearly doesn't understand the value of happy customer. Couldn't be more disappointed.

[MaxAubry]

Hello guys. 

i recently purchased the Samsung galaxy s5e and I’m really disappointed to say that I have the exact same problem. Once an app is open on a profile, it’s not possible to have internet connectivity on the same app on another profile. I’ll be glad if Samsung try to find a fix for this very annoying issue, but it doesn’t seems to gain their attention right now. Sad

[Anonymous User]

i have the same problems. Unfortunately, none of the solutions mentioned here helped. I would be interested if anyone could fix the problem. I have the device new and actually think it's great. but with the mistake it goes back to samsung

[Members_oPxhuYR]

How is Samsung this large and still have no verification for software updates? Think they've gotten complacent over their position in the market.

[Members_5axqDEM]

Totally same problem with samsung s10e...