23-04-2023 11:48 AM in
Hi
have an issue with my tablet where it’s totally dead when not on charge. But when I plug the charger in, the battery icon on tablet shows as 90% or there about. When I remove the charger, the screen turns off.
I have read posts where I try a soft and hard reset by pressing and holding down the power/volume/home buttons for a period of time while the charger is plugged in but no joy.
im wondering if it’s a battery issue or something more serious? I have some photos on the tablet I want to pull off but just used this as general browsing.
thanks in advance.
Solved! Go to Solution.
29-04-2023 06:06 PM in
Found the issue - it was the connector in the photo - mine was no connected for some reason so explains why I couldn’t power on as the connection enables the power button to be used- not connected means I can’t turn on!!
got the second battery as explained about so got 2 batteries which isn’t a big deal but urs fixed, thanks all.
23-04-2023 12:20 PM in
23-04-2023 01:17 PM in
Thanks Keith - is there any battery that can be recommended? I don’t want to pay for an original one only to find out there something else wrong with tablet.
23-04-2023 06:17 PM in
28-04-2023 05:07 PM in
Hi, brought a new battery and it’s still the same issue- when on charge, it shows up as charging with the percentage, but doesn’t turn on, when unplugged from mains charger, there is nothing shown on the display. Any ideas from anyone? Thanks.
29-04-2023 06:06 PM in
Found the issue - it was the connector in the photo - mine was no connected for some reason so explains why I couldn’t power on as the connection enables the power button to be used- not connected means I can’t turn on!!
got the second battery as explained about so got 2 batteries which isn’t a big deal but urs fixed, thanks all.