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S5e: Cannot create a restricted profile

(Topic created on: 14-07-2019 07:50 PM)
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MatthiasHl
First Poster

‎14-07-2019 07:50 PM

Options

According to the documentation it should be possible to choose between a normal user and a restricted profile after tapping on "Add user or profile". However, on my Tab S5e I cannot choose. The tab immediately creates a new (unrestricted) user without asking.

So how can I create a restricted profile?

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2 REPLIES 2
Cassidy007
Samsung Members Star ★★★

‎15-07-2019 05:26 PM - last edited ‎16-07-2019 04:44 AM

Options

@MatthiasHl 

 

Maybe, you can find some help here :

https://www.samsung.com/uk/support/model/SM-T725NZDLBTU/

 

Check the photos

1563235357614.jpg

1563235369323.jpg

1563235384160.jpg

Sorry, i know my english is bad, holp it helps. 

 

 

Vous aimez la photographie ? Si OUI, cliquez ici : https://eu.community.samsung.com/t5/parlons-photographie/bd-p/photo-club-forum-fr
You like photography , if YES, Click here : https://eu.community.samsung.com/t5/photography-talk/bd-p/photo-club-forum-uk
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SMorris
First Poster

‎07-10-2020 03:06 AM

Options
In response to Cassidy007

The OP indicated they followed these instructions but they do not get the option shown in that last screenshot. Instead it just adds the account immediately.

 

I have the same issue with my Galaxy Tab S2 SM-T815Y - I've been pulling my hair out trying to find a solution to no avail.

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