Wake, sleep Tab A 2019

[Jonno898]

Hi I have a 2019 Tab A tablet

I have bought a case that says it automatically wakes and sleeps the tablet

I have tried 3 cases and they don't work

Samsung can't help, I'm on Android Pie

There doesn't seem to be a setting for accessories to enable this feature

Can anyone help as I miss this feature

Thank you

[Cassidy007]

@Jonno898 

Hi, you have to do this and it will work:

Settings/Advanced Features/Accessories and enable the book cover setting

If it don't works,   it seems unlikely due to the fact the tablet A 2019  lacks a proximity sensor (which surprisingly is available on older models, my Galaxy tab A 2016 has it ).

[Jonno898]

Hi

The settings doesn't have the accessories  option like previous versions

Any other suggestions?

Thank you 

[Cassidy007]

@Jonno898 

Sorry, I don't have other suggestions...

Maybe  @Maggs1 @ could help on this one, she had a Tab A @AntS  can help also...just wait, they will receive this message soon 

[Maggs1]

Hi. Im using a tablet A cover. Go into settings,. Scroll down to advanced features. Go into it and at the top it says accessories. Press it and you will see Automatic lock. Then set it for on. If it doesnt work then the case you got doesnt support it. Hope this helps. 

[Maggs1]

I am also on pie in  tab A. 

[Jonno898]

That option definitely not on mine, strange

[Cassidy007]

@Maggs1 

You probably have a 2018 tablet ?

[Maggs1]

Hi. Yes i have the 2018 Tab A 10.5.

[Maggs1]

Hi. That is strange...? I also have Tab A 10.1 and it supports s view cover to.