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Galaxy Tab S2 (SM-T815Y) Can't add restricted profile

(Topic created on: 07-10-2020 03:02 AM)
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SMorris
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Every walkthrough and user manaul online shows how to restricted accounts to the Tab S2 by clicking 'Add user' and then selecting restricted account.

 

But I don't have the option at all.

 

As soon as I click 'Add user' it switches to that user for setup and the account is unrestricted but does not have access to apps installed under the primary account.

 

As this is for a child's account when I enter the family linked google account for the child it says it can only be used as the primary user. This leaves the account completely useless.

 

The device is running Android 7 - fully updated.

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