Hi, @AndreescuD. I appreciate that your apps crashing shortly after playing media is less than ideal, and I can imagine that it's frustrating to be clearing the app cache as often as you do.
Have you had the opportunity to go through all of the steps listed in the guide below?:
https://www.samsung.com/uk/support/mobile-devices/how-to-fix-apps-that-keep-crashing-or-freezing/
Please let me know whether following these steps enables you to play media on your Tab S8 Ultra the way you would expect.
That's extremely unusual, @AndreescuD, and I expected that the steps provided would have helped - as, even though the media apps weren't crashing, it is typical for those steps to get them performing as they should do. It's particularly surprising that a Factory reset has not worked for you.
If you haven't already done so, I'd recommend submitting an Error report, so that our developers can take a closer look at this:
https://www.samsung.com/uk/support/mobile-devices/how-do-i-use-the-samsung-members-app/
Ah, OK, I see. The guide had a Factory reset listed as one of the last steps, but I appreciate that you may not have seen this. Before submitting an Error report, I think it would be a good idea to back up your data and perform a Factory reset on your Tab S8 Ultra, @AndreescuD:
https://www.samsung.com/uk/support/mobile-devices/backing-up-and-restoring-data-on-my-galaxy/
After performing the Factory reset, please check to see whether the media plays as it should. If the issue persists, I would suggest that submitting an Error report would be a great next step.
Certainly. I appreciate that you'd prefer not to perform the Factory reset at the moment, @AndreescuD. My feeling was that performing that particular step would get you up and running very quickly (without needing to wait for a response).
If you'd prefer to submit the Error report first, the developers will get back to you at the first available opportunity.
Please let me know how you get on.
