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Locked by Samsung

(Topic created on: 20-11-2022 04:12 PM)
629 Views
Skidmark63
Apprentice
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Just set up my new Samsung galaxy tab s8 ultra. Transferred all data and apps via Bluetooth, then got a message saying device has been locked by Samsung. What do I need to do to resolve this issue?
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7 REPLIES 7
Ksmy89
Troubleshooter
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Did you trade in an old device when you purchased the new tablet?
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Skidmark63
Apprentice
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No
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WelshPaul
Troubleshooter
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Where did you purchase the device?

My advice comes from being a UK Samsung iPhone user.

Current Devices:
  • iPhone 14 Pro 256GB Deep Purple
  • Samsung Galaxy Buds+ > Model: SM-R175.
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Glenntech
Samsung Members Star ★★
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If you purchased the device from a third party retailer and its a used one.
Think I'd be looking at returning it.
If you purchased new, then try contacting the Samsung Customer Support to see if they can help.
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Skidmark63
Apprentice
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Argos
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Skidmark63
Apprentice
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Will be returning it to Argos tomorrow
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Skidmark63
Apprentice
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Contacted Samsung customer support, told me to take back to Argos.