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Latest update causing issues with Dex taskbar on S8 Ultra

(Topic created on: 31-08-2022 05:04 PM)
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grouchydad
Apprentice
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I just updated my S8 Ultra and now the dex taskbar is completely useless.  It only pops up for maybe 1 second and then disappears.  Icons seem to be stacked a bit in the center and I can't click on the 9 dot icon or the notifications icons at all.  This is very annoying and makes me not want to use Dex on the tablet until this is fixed.  Help!

Oh and yes, I already checked and turned off the auto-hide setting for the taskbar with no effect.

16 REPLIES 16
NJen
Student
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Thanks - this has helped. 🙂

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dvdvdvdvdvdv
First Poster
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Samsung, we need a fix for this... 

Dex is now useless on the S8 ultra.  The problem seems to be the new tablet mode task bar is opening over the top of the Dex taskbar.

When using Dex, we no longer have the clock, notifications area, settings quick access and more along the bottom of the screen.

Please fix ASAP as Dex is now next to useless and I use my S8 ultra as primary laptop with the book cover keyboard.

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JGBarco
Apprentice
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Its a dumb fix, but if you turn off Dex > go into Settings > Display > turn off Taskbar. Then you can turn Dex back on and the icons should stop displaying over each other. 

For whatever reason, if the normal Taskbar is turned on, and then you go into Dex, it will display both the Android Taskbar as well as the Dex Taskbar and either only show the Android, or you will see both at the same time.

I tried to do a bit of testing, and that was the only way i could consistently get it to work correctly while in Dex mode, otherwise it was pretty hit or miss. Hope this helps.

JGBarco
Apprentice
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Copy + Paste of my response to someone above:

Its a dumb fix, but if you turn off Dex > go into Settings > Display > turn off Taskbar. Then you can turn Dex back on and the icons should stop displaying over each other. 

For whatever reason, if the normal Taskbar is turned on, and then you go into Dex, it will display both the Android Taskbar as well as the Dex Taskbar and either only show the Android, or you will see both at the same time.

I tried to do a bit of testing, and that was the only way i could consistently get it to work correctly while in Dex mode, otherwise it was pretty hit or miss. Hope this helps.

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JGBarco
Apprentice
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Copy + Paste of my response to someone above:

Its a dumb fix, but if you turn off Dex > go into Settings > Display > turn off Taskbar. Then you can turn Dex back on and the icons should stop displaying over each other. 

For whatever reason, if the normal Taskbar is turned on, and then you go into Dex, it will display both the Android Taskbar as well as the Dex Taskbar and either only show the Android, or you will see both at the same time.

I tried to do a bit of testing, and that was the only way i could consistently get it to work correctly while in Dex mode, otherwise it was pretty hit or miss. Hope this helps.

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ChozenWan
First Poster
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This may help some of you.  Log tap the desktop.  Select Screen zoom, and try changing the zoom setting.  I made my to the smallest selection, and everything seemed to be working again.

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jc1234
First Poster
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The screen zoom fixed it forme, thanks for the tip! I already has zoom to minimum on normal mode. Put it to minimum on dex and the taskbar fixed itself
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