I thought it was easy!

[komph]

I bought this Samsung Tab A9+ few days ago. I was very excited that Korean made this thin tablet. Then I tried to add my stuff to this new tablet. So far I have few problems:

1- the WhatsApp do not work! My phone is Xiaomi 4 ultra and I have tried few times to connect without any success 

2- I tried to connect my stereo earphone via Bluetooth, but this tablet do not find it at all.

Are you able to help me to solve these little problems - thanks

[-Robot-]

Could you provide more detail as to how you tried to connect the WhatsApp on the tablet?

What Bluetooth earphones you tried to connect? How you connected just straight via Bluetooth or the headset had own software that works bluetooth?

[johnz237]

Hi! Welcome to the samsung members community!!

Please note if youre struggling, have a look at my post here;
https://eu.community.samsung.com/t5/samsung-lounge/samsung-galaxy-smart-tutor-remote-support/td-p/11...

1; there is a issue with whatsapp which is being sorted by whatsapps team. Using whatsapp business is currently the suggestion, its the same app with a few extra features

2. Fully factory reset your headset (tutorial dependant on device) and then repair.