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A11+

(Topic created on: yesterday)
32 Views
TabA11PlusGuy
Explorer
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I got a Galaxy Rab A11 plus just after Christmas. I absolutely love this tablet. However, I've noticed a very intermittent issue. Whilst the tablet is in a mount that's attached to an arm attached to my headboard, I like to watch YouTube. On more than 3 occasions now, during a video, the touchscreen suddenly accepts no input and I have no control over the screen. If I put the tablet to sleep and then immediately wake it up, all is fine again. I initially thought it was the case the tablet was in whilst in the mount, so I used the tablet naked in the mount. The issue happened again. Interestingly only ever in YouTube. 

I really hope thos isn't a hardware issue. I've never seen the issue when using the tablet both outnofbthe mount and not using YouTube. 

Any ideas?

Photos included are the mount and the case. 

image
The mount i use. The tablet is in landscape when attached 


image
The gell case. 


1 REPLY 1
katseyegabriella
Apprentice
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Oh trust me I have the same issue with my galaxy tab A8 if it's new get it fixed if it's old *mine is 5 years old* bin it and switch to literally any other brand or get the 10fe