30-03-2025
03:24 AM
- last edited
30-03-2025
11:06 AM
by
AndrewL
I can't use my tablet because I need two Factor Authentication when I don't have any devices other than the tablet I was hoping I would never need a cell phone I thought I would be able to use the tablet for that I spent 500 bucks on a tablet I can't even use cuz I need two Factor Authentication
I'm now in a ****** trap I can't do two Factor authentication cuz I need a device it needs two Factor authentication to be able to be used to do two Factor Authentication this is annoying
My overall first time customer experience is kind of ***** I didn't even get a power cable when I bought the thing so I had to go out and buy something for charging it everything about this new tablet is giving me a headache
Solved! Go to Solution.
30-03-2025 05:50 PM
thanks for the help in putting and patience and finally solved the problem
30-03-2025 04:13 AM - last edited 30-03-2025 04:14 AM
30-03-2025 08:24 AM
30-03-2025 11:11 AM
@radkid1x: If you have 2 factor/2 step verification set up on your Samsung account, and you don't have access to a cell phone to receive verification codes via SMS, then don't worry. When you set up the 2 step verification feature on your account, you will have received an email to verify that the set up was successful. Included in the body of the email are a selection of 'back up codes' which can be used in instances such as this where you're unable to receive codes via SMS.
Let me know if this helps.
30-03-2025 12:27 PM
it's never sent me a code to my email I've been waiting
30-03-2025 12:44 PM - last edited 30-03-2025 12:45 PM
I've never set up the feature that's the thing it's forcing me to which requires a cell phone number to set it up
I can't receive text messages cuz I don't have a cell phone I only have a landline
30-03-2025 01:26 PM
30-03-2025 01:29 PM
@radkid1x: Apologies for the confusion. As an alternative approach, please try downloading the Microsoft Authenticator app from the Google Play Store, then select 'Add OTP' during the 2-step verification setup stage.
If you are not able to install and run the OTP app, you may need to first register your device to the trusted device list through device Settings, tapping on your Samsung account profile image, selecting Security, then Two-step verification and finally clicking Trusted devices.
30-03-2025 01:56 PM
I cannot register my device cuz I have to use two-factor Authentication I cannot download A2 Factor authentication app on my device cuz I'm in the registration process of registering the device which requires two Factor authentication I am stuck I can't install it on my computer to get the the code to use on my device I'm kind of screwed sorry if I might be making your life difficult it's not my goal