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Original topic:

Galaxy Tab S7+ having issue not responding to touch for 15 to 30 seconds

(Topic created on: 01-11-2021 03:30 AM)
SheilaRae74
Journeyman
Options
Tablets

I have been having this issue where my Galaxy tab S7+ won't respond to touch, as in won't let me scroll or choose anything for approximately  15 to 30 seconds. It does this every 30 minutes or so.

I've tried factory resets, removing most of my apps,  taking out the SD card and I even sent it to Samsung for a warranty repair for a week. I am still having the same issue. 

Is anyone else having the same issue or have any ideas on how to fix it? I really don't want to send it back to Samsung and not have my tablet for a week again. This REALLY should not be happening to an $800 tablet!

1 Solution


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Solution
Traylaw
First Poster
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Tablets

Check for the latest update just released in the US T970XXU2BUJ3 which fixes this issue created from the previous update.

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4 REPLIES 4
hannah33369
Explorer
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Tablets
Are you using the s pen? Try it
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SheilaRae74
Journeyman
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Tablets

It still does it even when I am using the S pen 

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Solution
Traylaw
First Poster
Options
Tablets

Check for the latest update just released in the US T970XXU2BUJ3 which fixes this issue created from the previous update.

View solution in context

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SheilaRae74
Journeyman
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Tablets

My tablet installed that update and so far, it's working. Hopefully that solves the problem.

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