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Galaxy Tab S7+ having issue not responding to touch for 15 to 30 seconds

(Topic created on: 02-11-2021 12:07 AM)
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SheilaRae74
Journeyman
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I have been having this issue where my Galaxy tab S7+ won't respond to touch, as in won't let me scroll or choose anything for approximately  15 to 30 seconds. It does this every 30 minutes or so.

I've tried factory resets, removing most of my apps,  taking out the SD card and I even sent it to Samsung for a warranty repair for a week. I am still having the same issue. 

Is anyone else having the same issue or have any ideas on how to fix it? I really don't want to send it back to Samsung and not have my tablet for a week again. This REALLY should not be happening to an $800 tablet!

4 REPLIES 4
hannah33369
Pioneer
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Are you using the s pen? Try it
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SheilaRae74
Journeyman
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It still does it even when I am using the S pen 

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Solution
Traylaw
First Poster
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Check for the latest update just released in the US T970XXU2BUJ3 which fixes this issue created from the previous update.

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SheilaRae74
Journeyman
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My tablet installed that update and so far, it's working. Hopefully that solves the problem.

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