Members_bmMVPRQ
Student
21-09-2020 04:58 PM
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
Hi, advice please. My 11 month old galaxy tab S6 has been perfect up until today. Mid online gaming the screen went black. Then a blue screen appeared for a short tiem then went black again. I've tried to do hard resets by holding the power and down volume button or the power and up volume button. I've also left it on charge for 2 hours. But nothing. Any advice would BD helpful.
4 REPLIES 4
NoteGuyIreland
Voyager
21-09-2020 05:08 PM
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
Does it not boot into recovery when you hold Power and Volume Up?
Members_bmMVPRQ
Student
21-09-2020 05:30 PM
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
Nope. Nothing. Everything is dead... Well I'm not sure whether the tab is on or off. But the screen shows nothing.
NoteGuyIreland
Voyager
21-09-2020 05:45 PM
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
It's a bit inconvenient of course but it sounds like a warranty job then.
NoteGuyIreland
Voyager
21-09-2020 05:50 PM
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
One last thing to try could be to plug it into the charger for 1/2 hour and see if it can turn on after a bit of charging and then go through the Recovery procedure... I would lean heavily towards sending it to Samsung though, that is what warranty is for.
