Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Smasung notes keeps stopping

(Topic created on: 19-03-2025 03:22 AM)
194 Views
Members_JiQcSI8
First Poster
Options

#galaxy tab S6 lite

The tab was not charged for a period of about 7 days. When I opened the Samsung notes app after charging and restarting the tab, it just crashed (repeatedly). What can I do to fix the situation?

0 Likes
2 REPLIES 2
Fiona26
Samsung Members Star ★
Options
Make sure all apps are up to date on your device in play store and galaxy store. Make sure you are on the latest software. Try clearing the notes app cache then restart the device.
JAMES4578
Samsung Members Star ★★
Options

@Members_JiQcSI8  It is just Samsung Notes or any other apps?   If issues remaininng after folowing  the troubleshooting mentioned  by @Fiona26 idea to clear the cache partition as can help with crashes. 

Follow these steps:

1. Turn off the device.
2. Connect To Computer , other Device or TV USB, Press and hold the Volume Up key and then press and hold the Power key
3. When the Android logo displays, release both keys.
4. Wait until the Android system recovery menu options appear.
5. Press the Volume down key several times to highlight wipe cache partition.
6. Press Power key to select.
7. Press the Volume down key to highlight yes, them and press the Power key to select.
8. When the wipe cache partition is complete, Reboot system now is highlighted.
9. Press the Power key to restart the device.

 

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.