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Original topic:

Galaxy TAB S3 (SM-T820) lags

(Topic created on: 16-06-2020 09:26 AM)
1289 Views
jontese
Apprentice
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Hello,

 

my tablet has an incredible lag on video on e.g. telenor stream and HBO nordic after security update that was released 1 March 2020

Netflix is the only thing working.

i have android 9, One UI-version 1.1

 

 

Have cleared cache and done a factory reset.

Nothing helps. 

It would suck if i need to buy a new tablet because of security updates.  (and i will probably never do an update again)

 

Any ideas how to solve this?

 

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4 REPLIES 4
TessM
Mastermind
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Hey @jontese ,

 

would you be able to add a video showing this here? Are all the apps on the latest version? 

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jontese
Apprentice
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hello, 

 

all apps are the latest version.

contacted samsung support. 

it seems that HBO and telenor hasn´t adapted their apps to the latest security patch.  (1st of March)

Netflix has done this they said. 

 

weird. 

 

 

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TessM
Mastermind
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Have you tried to make their developers aware of this so they can have a look at what is causing this and fix it on a new update? 

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jontese
Apprentice
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yes, both telenor and HBO.