16-06-2020 09:26 AM in
Hello,
my tablet has an incredible lag on video on e.g. telenor stream and HBO nordic after security update that was released 1 March 2020
Netflix is the only thing working.
i have android 9, One UI-version 1.1
Have cleared cache and done a factory reset.
Nothing helps.
It would suck if i need to buy a new tablet because of security updates. (and i will probably never do an update again)
Any ideas how to solve this?
16-06-2020 11:17 AM in
Hey @jontese ,
would you be able to add a video showing this here? Are all the apps on the latest version?
16-06-2020 11:34 AM in
hello,
all apps are the latest version.
contacted samsung support.
it seems that HBO and telenor hasn´t adapted their apps to the latest security patch. (1st of March)
Netflix has done this they said.
weird.
16-06-2020 11:55 AM in
Have you tried to make their developers aware of this so they can have a look at what is causing this and fix it on a new update?
16-06-2020 11:58 AM in
yes, both telenor and HBO.