Galaxy Tab S3 problem with fast charge bugged

[icediceice]

Hello,

I'd like to report the issue I have with Galaxy Tab S3.

When I use my tablet continuously and do the charge with my fast charge adapter, the Tablet will charge in normal mode, the charge acknowledges as a fast charge for a few seconds but it changes back to normal charge. 

You will need to reboot the tablet for it to enter a fast charge state again. Otherwise, it won't do a fast charge anymore.

Does anyone have the same problem or how to directly get in contact with Samsung? As this is very annoying that I need to reboot a tablet when I wanted to charge it.

Thanks.

[CountryLife]

Did you ever get your problem resolved? I'm having the same issue telling me that there's moisture in the USB port and I have tried everything and can't get it to stop. Thanks

[dhammvt]

This does not work for me. I've tried a different cable. Is there a way to repair the connector?

[MASTERUDY]

B.S. ALL SAMSUNG PRODUCTS ARE DEFECTIVE!