Support

Open search

Galaxy Tab non responsive after running software update

Highlighted
New Member

My husband ran a software update on his Galaxy Tab last night and it is now completely non responsive. We cannot turn it on, or reset it. It refuses to charge. We have tried connecting it to a laptop but it does not charge and the laptop does not recognise the device has been plugged in.

 

Any advice for things to try or best to just return as faulty?

 

Thanks in advance for any advice

1 REPLY 1
Highlighted
Superuser I
Superuser I

If all else fails then this link maybe worth a read @LindaK

 

https://www.verizonwireless.com/support/knowledge-base-129528/




Current Phone ~

Samsung Note 20 Ultra 5G SM-N9860_256Gb SnapDragon 865+

Samsung One Ui 2.5/ Android 10.

Top Liked Authors