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Original topic:

Galaxy Tab A (8.0 2019) Bluetooth not connecting

(Topic created on: 05-10-2020 12:47 PM)
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CTP
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When connecting to my PC by Bluetooth, the PC shows the device is connected but the Tab A says 'No devices found' even though it recognises the PC is a paired device. Also when trying to share a file via Bluetooth the transfer starts on the Tab A but then fails. Any suggestions?

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CarloL
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Hey @CTP, make sure that the tablet's software is up to date: Settings > Software update > Download and install. Then go to: Settings > Apps > 3 dots (top-right) > Show System Apps > Bluetooth Share / Bluetooth Test > Storage > Clear cache / data, restart the tablet and try connecting it again.

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CTP
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Thanks CarloL, Tried this but still cannot connect. The Tab will pair with the PC OK but now gives the 'couldn't connect' message

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