Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

front camera

(Topic created on: 01-11-2020 10:17 AM)
2223 Views
joyita
First Poster
Options

image
Lines when taking photos ☹

This is for a Samsung 7 edge.

Any idea on howvto fix this is mire than welcome. Ta
0 Likes
2 REPLIES 2
AndrewL
Moderator
Moderator
Options

@joyita: Can you try heading to Settings > Apps > Camera > Storage > Clear Cache, then press the Volume Down and Power buttons together for around 10 seconds until the phone restarts. If the issue persists, dial *#0*# into your telephone keypad, select Front Cam from the series of grey tiles and take a picture as you would normally. If the lines are present in this test then please reach out to our Help Desk via the link below, where an advisor will be able to assist you further and arrange any necessary repairs. 

 

https://www.samsung.com/uk/support/contact/

0 Likes
Josuwa
Navigator
Options
it happens when the display is not fine... if it doesn't works fine even after resetting phone then u will need to change the display...
0 Likes