04-02-2021 09:41 AM in
So I'm an artist and a college student and about a month or so back I bought my S6 Lite tablet because of the Spen and note-taking abilities and I love it and all but there's a small nickel sized space on the screen that the Spen just won't make any marks on, I've restarted the tablet a few times, it happens on any app and my Spen works great everywhere else except that small circle and usually it isn't that big of a deal UNLESS I'm actually taking notes and can't zoom in and move the app so the issue isn't in the way like I can with Clipart and I have no clue why this is happening, it's infuriating.
04-02-2021 05:05 PM in
@judethehuman: That's strange. Please can you open the Samsung Members app and head to Get Help > Interactive Checks > Touch Screen, and follow the on screen instructions. If the area of the screen remains unresponsive then please reach out to our Help Desk on 0333 000 0333, of via Facebook or Twitter, where an advisor will be able to assist you further, and arrange any necessary repairs. I apologise for any inconvenience this may cause you.