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Facebook app issues

(Topic created on: 04-07-2020 02:15 AM)
8811 Views
Harv63
Journeyman
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When using "Marketplace" on Facebook App the posts for things for sale are cut off at the sides by grey bars running down the sides of the screen preventing the post from being read in full. Any advice out there? 

 

Also when trying to tag a freind in a comment on Facebook the pop up of the friend which you click on to include them is partly hidden by the keyboard making it impossible to select it. Again please advise if there is a way to cure this

53 REPLIES 53
Rocket08
Student
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Well done Jax62! Yes it worked for me. And yes, it needs to be the largest zoom. Even one notch back smaller doesn't work. Thanks.

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Daggerlane
Explorer
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This works for me on my S5e, many thanks! Hope Samsung come with an official fix soon!
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KarenA
Student
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Yep, it worked. Thank you 😊

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Dmk77
Student
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How does affect all the other apps with zoom adjusted
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Homestead
Apprentice
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The zoom adjustment is just a band-aid for whatever thee problemis. The problem itself shouldn't exist in the first place. 

 

I had a fairly lengthy chat with a Samung "tech" (supposedly), who assured me it's a Facebook issue, not one of Samsung's doing, which I can believe since FB is the only app affected. I then sent the link to this thread along with a report to FB about  the problem, using FB's own reporting links. No feedback so far.

Daggerlane
Explorer
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Thanks for referring this FB. Just have to see how responsive they are, but I wonder how on earth these things get through their testing nets in the first place!  Does anyone know if the iPad has the same problem? 

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Daggerlane
Explorer
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Other apps appear to work OK, but obviously text occupies more of the screen.

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Razzerb
First Poster
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Hi

Did you manage to sort out marketplace issue on your tab a

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Daggerlane
Explorer
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Hi, No. I have a Samsung Galaxy Tab S5e and this problem with Facebook still exists I'm afraid.

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Xhazes
First Poster
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Try using the Facebook lige version.

This fixed my problem.

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