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Facebook app issues

(Topic created on: 01-03-2020 09:22 AM)
122253 Views
Harv63
Journeyman
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When using "Marketplace" on Facebook App the posts for things for sale are cut off at the sides by grey bars running down the sides of the screen preventing the post from being read in full. Any advice out there? 

 

Also when trying to tag a freind in a comment on Facebook the pop up of the friend which you click on to include them is partly hidden by the keyboard making it impossible to select it. Again please advise if there is a way to cure this

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53 REPLIES 53
LoloSchue55
First Poster
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You can go into Settings, Display, Screen Zoom and make sure the blue dot is all the at to the left

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Daggerlane
Explorer
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Doesn't work on my S5e I'm afraid.  Best workaround so far is to use FB Lite.

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JohnJ71
First Poster
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Worked for me, Thanks mate 👍🏻 Defo a Samsung issue as the same problem does not exist between iPhone and iPad. Other Android tablets are fine also.

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Krakadoom
First Poster
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Nope. Issue exists on tablets of other brands too. 

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LCCgreg
First Poster
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Great solution Jax, i went full zoom and now everything is hell big but the grey borders are gone! That will do me for now, thanks heaps

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smiler1963
Apprentice
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Mine is exactly the same and you can't see the full add properly so can't read it . Any help would be great .

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smiler1963
Apprentice
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Thanks for that it works 👍

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ChicaP
Student
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I'm reporting this as on 20/09/20. The solution to this issue is not solved. The solution given is a ridiculous one. I have a Galaxy Tab S6 and recently less than one week ago the Facebook app has not displayed properly on any of it's pages in landscape mode. There are wide grey bars down each side of the screen. The app used to fill the screen previously. Also, pictures that friends post are 'zoomed in',  so they don't display correctly until you actually tap on the post to open it, then it displays correctly.

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Homestead
Apprentice
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You're right, ChicaP., still a few issues for me after trying the solutions offered.  My main issue was trying to view FB Marketplace. It was cut off on the sides so that the important info wasn't viewable and landscape mode was just a gray screen. Just now, I tried something I haven't before. I went into the Search option on my main FB page (the magnifying glass icon at the top right of the page) and entered "Marketplace". Voila! It displayed properly but it won't go into landscape mode. I don't know what FB did, or when, but the gray sidebars have disappeared. I did send the link to this thread to Samsung technical support awhile back and they said it was a FB issue, which I believe is true, Facebook for Android being messed up. Apparently FB finally got around to doing something to remedy it because my gray sidebars disappeared(Galaxy Tab A, 8.1 Android).

 

Try going into your Search option and entering your FB I.D. and see if your own FB page will load and if it does, see if there is any difference.

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reneeluvsrubel
First Poster
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thank you so much!worked for me!😀