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Original topic:

Email Verification

(Topic created on: 02-02-2020 01:54 AM)
BOROCol
Student
Options
Tablets

I have just got a Galaxy tabS5e,

I have inputed my email details but keep getting unable to verify my account,

Username or password is incorrect, SMTP Pop3 incorrect

I also have a GalaxyS10 5G and this is fine I have even reset my email password online reentered all details Phone is fine but still get unable to verify on my new tab?

Please help thanks

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3 REPLIES 3
CarloL
Moderator
Moderator
Options
Tablets

Hey @BOROCol! Please log out from your account on the S10 5G and make sure that on the tablet, the Master sync is turned on: swipe down from the top of the screen > Toggle on Master Sync icon. Then go to: Email app > 3 Orange lines (top left) > Gear icon > Select account > Sync schedule > Set sync schedule > Auto. Can you verify and access your account now?

BOROCol
Student
Options
Tablets

Thanks,

I managed to get it working in the end by deleting my account from Tablet and restting it and then readding my email account.

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Kristal
First Poster
Options
Tablets

H

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