02-02-2020 01:54 AM
I have just got a Galaxy tabS5e,
I have inputed my email details but keep getting unable to verify my account,
Username or password is incorrect, SMTP Pop3 incorrect
I also have a GalaxyS10 5G and this is fine I have even reset my email password online reentered all details Phone is fine but still get unable to verify on my new tab?
Please help thanks
03-02-2020 03:22 PM - last edited 03-02-2020 03:23 PM
Hey @BOROCol! Please log out from your account on the S10 5G and make sure that on the tablet, the Master sync is turned on: swipe down from the top of the screen > Toggle on Master Sync icon. Then go to: Email app > 3 Orange lines (top left) > Gear icon > Select account > Sync schedule > Set sync schedule > Auto. Can you verify and access your account now?
08-02-2020 12:40 AM
Thanks,
I managed to get it working in the end by deleting my account from Tablet and restting it and then readding my email account.
04-03-2021 07:15 AM
H