Gift Recieved S8 ultra advanced keyboard cover yesterday late evening yodel delivery.
Package has crush damage. Can you provide me with return replace information please. thank you
Thanks for your reply !
samsung are sending out expensive sensitive electrical equipment without protective packaging
And what that actually means is any shocks knocks crushing scuffing during transit are directly on the sensitive expensive item that you now own.
Hi @Kori44 Go to Settings-About Phone, your number should be displayed there. Another method if problem there is go to Settings-connections-Sim Card Manager, number should be displayed under the appropriate sim . If you also go to Phone-contacts and your name the number may be shown there too.
I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.
My Device- S21 Ultra 5G ( SM-998B/DS ) CSC= BTU , 12GB/256GB
One Ui 5.0,Android 13 .
no it is unacceptable as in store i and yourself would never choose the mangled damaded boxed item even if sealed we will choose the prestine boxed item because we are paying huge sums of money for a prestine brand new item.
can someone please confirm i am emailing the correct section
Messaged that one yesterday and no response yet.
I am not sure if people are understanding.
There is NO protective packaging. only the item in its display box. NO PROTECTIVE PACKAGING AT ALL.