Support

Open search

Claim problem

Highlighted
SOLVED
Apprentice

I have the same problem , here i enter the details I put the proof that I got the phone and surprise,  my details don't show when I want to track my claim , I send email and no-one doesn't bother to answer and tell me nothing  , I receive the text messages  that everything  its alright and following  the email but I don't receive any email 

1 ACCEPTED SOLUTION

Accepted Solutions
Highlighted
Observer
I would call the claims team if I was you. they will be able to sort it straight away.

View solution in original post

8 REPLIES 8
Highlighted
Apprentice

Anyone got an answer  please ????

Highlighted
Observer
I would call the claims team if I was you. they will be able to sort it straight away.

View solution in original post

Highlighted

I will tomorrow  morning  i will call them , I was waiting for the email, I was thinking  that they need a little  time for verifying,  thank you 

Highlighted
Observer
No worries i had the same problem claiming my buds with the s20. The promotions team was fab and sorted it out for me.
Highlighted
Apprentice
perfect thank you Claire 😊
Highlighted
Thank you for valuable information however could I kindly ask for the claims team contact number if you know it.Many thanks
Highlighted
Moderator
Moderator

Sure @Shan4ty , you can reach them by phone on 0333 016 5171 (UK) or 01582 0721 (ROI).

Highlighted
thank you , very kind from all of you 🤗🤗🤗🤗🤗
Top Liked Authors