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Chromebook playing videos slowly with bluetooth headphones

(Topic created on: 22-03-2025 04:15 PM)
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onthehorizon
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Hi everyone. My Samsung chromebook has started to play all videos slowly, since the two most recent software updates this week. I have performed a Safety Reset and a Powerwash, as well as contacting Samsung Support, but the problems persist.

 

The videos play at normal speed when playing through the speakers on the chromebook, but play at a slower speed when connected to bluetooth headphones. I have reset both pairs of bluetooth headphones, but the videos continue to play slow.

 

When I watch the videos on any other device with either of the same bluetooth headphones the videos are fine.

 

Is anyone else experiencing this, or can anybody offer a solution?

5 REPLIES 5
onthehorizon
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Update

 

The problem is resolved if I have a wired connection from the headphones to the Samsung Chromebook.

 

However, for the last 3 years I haven't ever had to do this, so any remedy to be able to fully fix and restore the bluetooth connection would be most welcome.

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odraur
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Could you solve the issue? I just bought a chromebook and I am experiencing the very same problem. 

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onthehorizon
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No solution. The problem persists.

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onthehorizon
Explorer
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An update came through to the Chromebook today, and the issue is now fixed!

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basti23
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I had the same problem with an acer chromebook.

I just updated to version 135. That resolved the issue

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