pop up tray on samsung my files

[zimbeau]

Hi hope you can help.When I open a book from my files it automatically chooses the same app to read it. I prefer using a different app so have to bring settings down and choose "open with". Can I make the tablet stop auto choosing.Thankyou

[Sabrina_B]

Hi zimbeau, Welcome to Italian Samsung Community! 

to solve the issue, apply the following steps:

• select the general settings of the phone
• choose apps
• tap the right button on the top of the page
• select reset app preferences

Let me now if the problem is solved 😉

Bye