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Original topic:

SmartThings: Washing machine notifications although unsubscribed

(Topic created on: 30-06-2021 12:03 AM)
mjustiniano
Explorer
Options
Smart Home

Hi,

I have a Samsung WD90T634CBN/S4 washing machine / tumble dryer.

It is connected with the SmartThings app through my home wi-fi.

I have set the SmartThings app not to send me notifications regarding the washing machine.

Still, I get notifications every time the washing machine is finished washing.

Can someone help me, or update the firmware? I have the latest firmware.

Thanks.

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5 REPLIES 5
LiquidSnake
Troubleshooter
Options
Smart Home
Clear cache of the smart things app and try again :). Also, try restarting your phone.
mjustiniano
Explorer
Options
Smart Home

There is no button in the iPhone app to clear cache.

Restartbg didn’t help.

0 Likes
LiquidSnake
Troubleshooter
Options
Smart Home
Ok, possibly try clearing data and then see if it works. If not, try uninstalling then reinstalling the app 🙂.
mjustiniano
Explorer
Options
Smart Home

What do you mean with clear data? There is no option for that either.

0 Likes
LiquidSnake
Troubleshooter
Options
Smart Home
In the phone, if you go into the apps list, then look for Smart Things, the option to clear data should be there. If not just uninstall and reinstall 😁
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