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Smartthings Hub

(Topic created on: 07-11-2021 07:38 PM)
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JulezL
Apprentice
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Unable to connect Smartthings Hub to the App...I've tried resetting several times, but the led keeps turning blue, then purple...can't get the green & red flashing lights which is supposed to happen....any ideas please?

5 REPLIES 5
xSteveuk
Mastermind
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Hi
This page maybe helpful to you

Set up your SmartThings Hub

https://www.samsung.com/us/support/troubleshooting/TSG01109323/
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Members_3xaYSj2
Student
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Hello, I do facing the same issue. No way to get in touch with Samsung in order to fix this issue. Did you succeeded to make any progress ? I'am asuming an firmware issue. Does anyone know if USB port can be used to push the firmware back ?

Regards 

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JulezL
Apprentice
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Nope ☹
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GoanGeek
Samsung Members Star ★
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Did you try to reinstall smart things?
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JulezL
Apprentice
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Nothing worked so returned it & got a replacement
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