Smartthings Hub

[JulezL]

Unable to connect Smartthings Hub to the App...I've tried resetting several times, but the led keeps turning blue, then purple...can't get the green & red flashing lights which is supposed to happen....any ideas please?

[xSteveuk]

Hi
This page maybe helpful to you

Set up your SmartThings Hub

https://www.samsung.com/us/support/troubleshooting/TSG01109323/

[Members_3xaYSj2]

Hello, I do facing the same issue. No way to get in touch with Samsung in order to fix this issue. Did you succeeded to make any progress ? I'am asuming an firmware issue. Does anyone know if USB port can be used to push the firmware back ?

Regards 

[JulezL]

Nope ☹

[GoanGeek]

Did you try to reinstall smart things?

[JulezL]

Nothing worked so returned it & got a replacement