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Original topic:

Philips Hue Bridge found on Galaxy S7 but not on Galaxy S10

(Topic created on: 02-01-2022 05:07 PM)
Members_8JQHN8l
First Poster
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Smart Home

Hello,

On my Galaxy S10, the Hue Philips application cannot find The Hue bridge. I checked everything, the bridge is connected to my local network, all 3 lights are lit, and my S10 is on the same local network (wifi 2.4 ghz).

I finally decided to try with an old Galaxy S7, and the bridge is found. What could make my S7 find the bridge and not my S10 ?

 

Thanks for your help.

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2 REPLIES 2
Pugs1957
Samsung Maker ★
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An older operating system. THe app isn't compatible with Android 12. See the reviews on Play Store, your'e not alone. There's not a lot you can do until they update it, other than asking for support from the developers.

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Ferenc75
Voyager
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Maybe I'm lucky but my S21 Ultra Android 12 Hue app works perfectly
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