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How do I use AR (my camera) with SmartTag searching???

(Topic created on: 17-04-2025 04:31 PM)
949 Views

I have this problem too

benakaget
Voyager
Options
It doesn't work for me. I see video after video showing the ar and the camera and the direction to go but mine doesn't do this.


image
Mine


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Example 1


image
Example 2


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16 REPLIES 16
arianwen27
Maestro
Options
In my settings page there's an option for uwb. From looking up the s24 specs, you won't have that1744918703528.png
benakaget
Voyager
Options
Oh 😔 😟 🙁 😥 😞 😿 1744918773091.gif
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arianwen27
Maestro
Options
On a maybe lighter note. I notice you use a tag for your car. If thats a smart tag 2, you can enable power save mode. It disables the green getting closer stuff but gives 3 years of battery life.
Mxracer6y
Explorer
Options

Yea well I have an s25 ultra and the camera feature doesn't work. It enables my camera, I can see the green dot.... But no option to view ar

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arianwen27
Maestro
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That's normal, it only works on s21 phones with uwb support.
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Mxracer6y
Explorer
Options

This is absolutely NOT normal. The s25 ultra very clearly has UWB support, and it's turned on.

Idk who told you it only works on s21 ultra but this is stupid/awful information. 

It worked on my s23u, and worked on my 25u a few months ago. Now it does not 

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arianwen27
Maestro
Options
Listen, I said the camera part only works on s21 series devices. Not the uwb part.

Uwb has always worked on every uwb device. Using the camera is the part that has only worked on the s21 series. Distance measurement and the compass work just fine on every other device.

If you had the camera part working on your s23u then consider yourself lucky, it doesn't work for the majority of other people.
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