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Can't add my SCHLAGE CONNECT smart lock to SmartThings hub

(Topic created on: 10-05-2018 02:34 PM)
6630 Views
Luxx
First Poster

‎13-04-2018 11:22 AM

Options

Android OS.

In the SmartThings app I'm only getting options to add Yale locks. But I'm using a Schlage Connect lock. Your website says it supports the lock I just purchachased and installed. How do I get the other smart lock options?

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Solution
TracyR
Moderator
Moderator

‎10-05-2018 02:34 PM

Options

Hey @Luxx

 

I've spoken to our Smartthings people and they've advised that you may have been looking at the compatibility of the US Hub rather than the UK one, you can find all of the UK Hub compatible products HERE.

 

If you have any further issues the Smartthings team can be contacted on support@smartthings.co.uk or HERE

 

:womanvery-happy:


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