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Original topic:

Bulb offer.

(Topic created on: 18-09-2020 12:53 PM)
Sladey
Apprentice
Options
Smart Home
I switched to Bulb back in May. Firstly, they were cheaper and secondly I wanted to get the SmartThings offer of the plugs for £1.
I am still waiting 4 months on for my email with my redemption code!!
I have tried Samsung live chat - they just gave me a number, which when I call says to send an email, which I have done on several occasions with no joy!!!
Samsung please help!!
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5 REPLIES 5
GreyMatter
Helping Hand
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Smart Home
have you checked your junk/spam folders to see if responses have fallen in their?
Sladey
Apprentice
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Smart Home
yes, I have daily.
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GreyMatter
Helping Hand
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Smart Home
you might have to resort to tweeting about it in order to get Samsung to pay attention. Samsung rarely read all if any if the threads in the forum
procko
Apprentice
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Smart Home
same here, I have no code at all. i switch and given my first meter reading, paid my first bill.....still nothing. Within our rights to cancel.
Sladey
Apprentice
Options
Smart Home
still waiting Samsung!
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