Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Z Fold 7 and additional orders showing different delivery dates

(Topic created on: 2 weeks ago)
188 Views
Scott_M
Journeyman
Options

Hi,

I'm new to Samsung products as I have used an iPhone since the 4. The release of the new Z Fold 7 has convinced me to make the change so I'm ***** a complete eco system change.

I ordered the Z Fold 7 and Buds Pro 3 in one order and selected 02/08/2025 as my selected delivery date since this is a Saturday. I then ordered the Watch8 separately choosing the same delivery date of 02/08/2025. Finally I ordered the clear case again choosing 02/08/2025 as the delivery date

The issue I have is the orders are all showing as 'Preparing Dispatch' but all have different delivery dates. The Fold 7 shows as 28/07, the Buds and case show as 29/07 and the Watch8 shows 02/08.  

Has this happened to anybody else, if so, how confident should I be that the items will actually still arrive on 02/08 rather than arriving early when I likely won't be home to receive the parcels?

5 REPLIES 5
Tourbillon De La Vie
Samsung Members Star ★
Options
Twice, in the past, i tried specifying a different delivery date. Both time it was delivered on original delivery date and not what I asked for. Hopefully in your case it will be delivered when you asked for
0 Likes
Scott_M
Journeyman
Options

Ah, that's annoying. I'm guessing it should be okay since for the phone to arrive on Monday, surely it would already have to be with DPD by now, unless it randomly changes at some point today or early tomorrow 🤔

0 Likes
jma78b
Explorer
Options
Mine had a delivery date of August 1st originally which was the availability date from Samsung. Then 2 days before I had a delivery on 26 July. I wasn't going to be in and tried twice to pay for a different delivery date. Payments didn't go through, delivery was yesterday. Daughter was in so accepted the delivery but very strange that I couldn't change the date. Happy with the phone. Can't believe how small and big at the same time!
0 Likes
Scott_M
Journeyman
Options

Yeah a similar thing has happened and mine arrived on 27/06/2025 so almost a week earlier than expected. Its a great phone and I have 0 regrets moving from Apple. Its odd that you couldn't move the delivery date. I had the Buds Pro and the clear case due to arrive today but I changed the delivery date on the DPD app yesterday and its currently being held until Saturday (02/08) as I'll be in the house and the Watch8 also arrives that day. Maybe there is a cut off for when the delivery can be amended?

sadgeek
Apprentice
Options

I've just cancelled a pre-order for Z Fold 7 having been badly messed around over delivery.  Have bought direct from Samsung multiple times in the past and the transactions have been flawless.  This release has been a disaster.  Very disappointing.

0 Likes