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Samsung Store problem

(Topic created on: 01-08-2024 06:10 PM)
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Baldylocks
First Poster
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Hello,  I appear to have an issue with logging into the Samsung Store account. I am using the correct details it request 2FA which i pass it then loads me back out as if its pushing me out.  I can log into other Samsung services fine, such as cloud but the store I am unable to, I have called Samsung, but it's like pulling teeth.  Anyone else had any issues with logging into the store. It was previously fine i thought it might be a glitch but it's still occurring 3 days on.  

I have done the usual checks,  cache clean,  different browser,  different device, different network but to no avail.  

Thank you

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Robin999
Samsung Members Star ★
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Hi, and welcome to the community,

When next signing in, toggle on 'Stay signed in' and see if that helps

Alternatively, try using the app

https://play.google.com/store/apps/details?id=com.samsung.ecomm.global.gbr

It may help if you clear all cookies and stored site data, too1722533552433_1722533552425_0.jpg
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