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Returning nightmare

(Topic created on: 04-08-2022 10:18 PM)
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Franciemccool
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Right has anyone else ever had this with Samsung and DPD they setup a collection but DPD never arrive been waiting 13 days now no DPD driver always puts it down to we missed you.

Anyway can I use the return address and post the phone back at my own expense to Samsung. Has anyone done so if so how did it go.
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Franciemccool
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Yep dpd never collected mine I used the address samsung give me and sent it Via royal mail got a refund with a week once it was delivered back
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